Privacy Policy — The Laurel Room Inc.

The Laurel Room Inc., an Ontario company working out of Brampton.

We’re building an event space for 50 to 125 guests that opens in 2027. The lease isn’t signed yet, so there is no front desk to walk into and no filing cabinet with your name on a tab. There is a phone, an inbox, and Khushbu Dhahan, who founded the company and is the person accountable for what happens to anything you send us.

Write to either of these and a person reads it, usually the same person who would answer your enquiry.

Company The Laurel Room Inc.
Based in Brampton, Ontario
Email hello@thelaurelroom.ca
Phone 647-286-1161

Nine boxes on the enquiry form, one on the founding list.

Field by field, this is the whole of it. Nothing is gathered in the background while you read.

Your name So the reply opens with your name instead of “hello there”. Required
Your email Where the answer goes. Required
Your phone Only if you’d rather we called than wrote. Optional
Event type Mehndi, nikkah, shower, birthday, corporate day, or something else. Required
Your date The date you have in mind, and whether it can move. Optional
Guest count A band rather than a headcount — under 50, up to 125. Required
Package interest Which of the three you’re reading about, or not sure yet. Required
Budget band A range for the room, so we send back something useful. Optional
Your message Whatever you decide to type there. Optional

Two things about that form aren’t obvious from looking at it, so they belong here. It sends what it already has once you’ve given a name and an email and moved on to the third step — meaning if you close the tab halfway through, we hold those two fields and the event type. We’d rather answer a half-finished enquiry than pretend we never saw it. And the short founding-families box asks for an email address and nothing else.

No account, no password, no payment details. We take deposits by e-transfer and invoice, so no card number ever comes near this site.

This site sets no cookies and runs no analytics on individuals. There is no advertising pixel on any page, and nothing you do here is passed to an ad platform.

Our host keeps the ordinary server logs every web host keeps. That is the web working, not us watching — nothing in them is joined to your name, and no individual is followed from page to page.

We collect it to write back. The updates happen only if you tick the box.

The enquiry form exists so we can answer you properly — whether the date still looks open, and roughly what a day like yours would land at. That reply comes within one business day, and for most people it is the only thing their details are ever used for.

The second use is the updates list, and it exists only if you asked for it. About one email a month, sent by The Laurel Room Inc., and only when there’s something worth showing you. Your details go nowhere else. No profile gets built, and nothing about you is scored or ranked.

Consent, and the timestamp under it

The updates box starts unticked and stays unticked unless you tick it yourself. That is express, opt-in consent under CASL, and we keep the record that goes with it: the date and time you gave it, and the exact wording that sat beside the box when you did.

If we couldn’t produce that record for you, we shouldn’t be emailing you. So we don’t add addresses we were handed by someone else, and we don’t buy them.

Every email carries an unsubscribe link, and a reply works just as well.

Three ways out, none of which involve logging in or explaining yourself.

The link: At the bottom of every email we send. One click, and no page asking you to reconsider.
A reply: Write back with the word stop. A person reads it and takes you off.
An email to us: hello@thelaurelroom.ca, from any address you like — just tell us which one to remove.
How quickly: Within 10 business days, which is the outside limit CASL sets. In practice, the day someone reads it.

Web3Forms delivers the form. After that it sits in our own inbox.

When you press send, the submission goes through Web3Forms, a form service that turns what you typed into an email and hands it to us. From there it lives in our mailbox like any other message. Those are the only two places it goes.

No list is sold, rented or shared. We don’t pass your details to caterers, decorators or anyone else with something to pitch — if we ever recommend a caterer, that’s a name we give to you, not your name given to them.

Web3Forms isn’t a Canadian company, so your submission is handled on servers outside Canada on its way to us, and while it is there it sits under the law of that country.

How long it stays

Until you ask us to delete it, or two years after the last time we heard from you, whichever comes first. Two years is long enough to cover a 2027 date enquired about in 2026 and the year after it, and short enough that old enquiries don’t quietly pile up.

If you’re on the updates list, the address stays until you unsubscribe, along with the consent record that says when you joined.

PIPEDA gives you the right to read your own file. Ours is short.

In almost every case it is one email thread and one form submission. Ask and we’ll send it back to you.

See it: Email us and ask what we hold. We answer within 30 days, which is what PIPEDA allows, and normally within one business day.
Correct it: Tell us what we’ve got wrong — a misspelled name, a date that changed — and we’ll fix it and confirm.
Delete it: Say the word and it goes, enquiry and consent record together. We’ll write once to confirm it’s done, then that’s the end of it.
Complain: If we handle this badly and can’t put it right, the Office of the Privacy Commissioner of Canada takes complaints about companies like ours.

If this page changes, the date at the top changes with it.

We’ll say what moved and when, rather than swapping the wording quietly. If anything here is unclear, or you want to know exactly what we hold before you fill in a single box, ask first — that’s a fair question and it gets a straight answer.

The form this page describes is at plan your event. The pricing it asks about is on the pricing page, published in bands rather than kept behind a conversation.

647-286-1161 · hello@thelaurelroom.ca